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Policies

Return/Refund Policy

Your satisfaction is 100% guaranteed. We guarantee that your product will arrive without defect to the materials. If you are not satisfied with our products, we will offer a replacement product or a full refund within 30 days of purchase.

Shipping

Depending on services available in your area, we offer the following FedEx shipping options for the U.S. and Canada: Ground ($12.00), Second Day ($23.00), and Next Day ($49.00). For shipping to Europe and the Americas, the cost is $93.00. World shipping is $98.00.

Privacy Policy

When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number, or credit card information.

What do we use your information for? Any of the information we collect from you may be used in one of the following ways:

  • To process transactions. Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested
  • To personalize your experience
  • To improve customer service
  • To send periodic emails. The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include easy unsubscribe instructions at the bottom of each email.

IMPORTANT NOTICE: The manufacturers and distributors of Cryoguard Indicators assume no responsibility for the efficacy or safety of any goods whose environment has been or is being monitored by Cryoguard Indicators, nor do they assume any liability, financial or otherwise, for products or goods which were discarded or otherwise lost or damaged as a result of the use of Cryoguard Indicators.